Our Privacy Policy
This privacy policy sets out how Flame International uses and protects any information that you give Flame International when you use this website.
Flame International is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Flame International may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6th November 2006.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
You may request details of personal information which we hold about you under the Data Protection Act 1998. This is free. However, a small fee may be payable towards administrative costs if the request is repetitive. If you would like a copy of the information we hold about you at Flame International, please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
Use of 'Cookies' on the Flame International website
1. What Are Cookies?
Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply website owners with site usage information.
2. How We Use Cookies at Flame International
Our website is built on the Subsplash platform. When you visit our website, cookies are deployed by us and third-party service providers (such as Subsplash, Stripe, Google/YouTube, and analytics tools) for the following purposes:
3. Types of Cookies Used on Subsplash Sites
Cookies fall into these categories:
You can control and/or delete cookies as you wish through your browser settings.
For more information about how Subsplash handles data, privacy, and compliance (including GDPR and CCPA), you can review the official Subsplash Privacy Policy.
6. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at: osm@flameinternational.org
This privacy policy sets out how Flame International uses and protects any information that you give Flame International when you use this website.
Flame International is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Flame International may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6th November 2006.
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as post code, preferences and interests
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may periodically send information which we think you may find interesting using the email address which you have provided.
- We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
You may request details of personal information which we hold about you under the Data Protection Act 1998. This is free. However, a small fee may be payable towards administrative costs if the request is repetitive. If you would like a copy of the information we hold about you at Flame International, please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
Use of 'Cookies' on the Flame International website
1. What Are Cookies?
Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply website owners with site usage information.
2. How We Use Cookies at Flame International
Our website is built on the Subsplash platform. When you visit our website, cookies are deployed by us and third-party service providers (such as Subsplash, Stripe, Google/YouTube, and analytics tools) for the following purposes:
- Strictly Necessary Cookies: Essential for the website to function, manage user sessions, balance server loads, handle online donations (via Subsplash Giving / Stripe), and protect against security threats.
- Preference Cookies: Remember your settings, secure payment windows, or video player preferences (such as YouTube timestamps).
- Statistics / Analytics Cookies: Collect information on how visitors interact with our website, which pages are most popular, and how we can improve our digital ministry or content (via Google, Microsoft etc.)
- Marketing & Media Cookies: Used when we embed third-party media (such as YouTube sermons or live streams) or track social media and interaction data.
3. Types of Cookies Used on Subsplash Sites
Cookies fall into these categories:
- Subsplash Platform & Giving: Manages core site navigation, user accounts, and integrated giving/donation transactions (which interface with payment processors like Stripe).
- Third-Party Media & Streaming: Subsplash Live and sermon players utilise services like YouTube, which may set functional or tracking cookies.
- Analytics Providers: Tools used to measure traffic and engagement.
You can control and/or delete cookies as you wish through your browser settings.
- Most web browsers allow you to refuse or accept cookies, and to delete cookies already stored on your device.
- Please note that blocking essential or strictly necessary cookies may impact the functionality of our website, including the ability to stream media or make online donations through our Giving forms.
For more information about how Subsplash handles data, privacy, and compliance (including GDPR and CCPA), you can review the official Subsplash Privacy Policy.
6. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at: osm@flameinternational.org